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Refund Policy

Claro Enterprises prides itself in producing high quality products which keep customers coming back to us. We will always endeavour to resolve any issues with products delivered. When you buy goods from a business, in law you have a number of rights as a consumer. These include the right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed.

If goods have been purchased through our website or ordered through our online shop we will also offer a refund or replacement of faulty goods if we are notified within 14 days of delivery. This offer does not extend to goods made to the customers design unless the reason for return is that we have not met your specifications or there is an issue with the quality of the product.